Software like Thunderbird and Outlook make sending e-mail seem like magic. Well, until your e-mail never arrives at its destination. How can you find out what really happens when you click “Send?” One option is to send a test message from your e-mail provider's outbound server with telnet, a tiny application that came with your computer. You may catch an error message that your e-mail software didn't.
EditSteps
EditConnecting to the Mail Server with Telnet
- Get telnet. If you’re using MacOS or Windows XP, your version of telnet is ready to use. If you have Windows Vista, 2008 server, 7, 8.1 or 10, you’ll need to enable telnet before you can use it.
- Windows Vista, 2008 server, 7 and 8.1: Click on the Start Menu and then select Control Panel. Click Programs, and select “Turn Windows features on or off.” This will bring up a list of Windows Features. Scroll down until you see “Telnet Client,” and put a check in that box. Click “OK.” [1]
- Windows 10: Right-click the Start menu and select Programs and Features. Click “Turn Windows features on or off” in the left menu. In the list that pops up, put a check in the box next to “Telnet client” and click “OK.”
- Open a terminal window. This is a little different between Windows and Mac.
- Any version of Windows: Press , type
cmd
, then press . - Mac: In Finder, select “Applications,” then “Utilities.” Double-click the “Terminal” icon. [2] You can also access Terminal by typing it into Launchpad and clicking it.
- Any version of Windows: Press , type
- Open a telnet connection. Type
telnet mail.server.com 25
where "mail.server.com" is the name of the Simple Mail Transfer Protocol (SMTP) server of your email provider (such as smtp-server.austin.rr.com) and 25 is the port number used by the SMTP service.- You should receive a reply like "220 mail.server.com.”
- Port 25 is the port for most mail servers, but some network administrators move SMTP to a different port, like 465 (a secure port) or 587 (for Microsoft Outlook users) [3]. Ask your administrator (or check your account information) for the correct port.
- If you receive an error message, such as "Cannot connect to host on port 25," and you are sure that port 25 is the correct port, the mail server is likely experiencing an issue.
EditSending Your Message
- Greet the server. The reset of the steps are the same no matter which operating system you're using. Type
HELO yourdomain.com
where yourdomain.com is the domain name from which you send e-mail. Note that there is only one L in HELO. Press .- You should receive a reply like "250 mail.server.com Hello yourdomain.com pleased to meet you."
- If you receive no response or an error message, try
EHLO
instead ofHELO
. Some servers prefer one to the other.
- Enter the sender “header” information. Type
mail from: you@server.com
, using your own e-mail address. Make sure there is a space after themail from:
. Press .- You should receive message that says something similar to "250 Sender OK.”
- If you see an error, double-check that you’re using an e-mail address with the same domain as the server. Your server may not allow you to send a message with your yahoo.com address, for example.
- Enter the e-mail address of the recipient. Type
rcpt to: friend@friendsdomain.com
, where the e-mail address is that of your actual recipient. Press .- You should see a message that says something along the lines of "250 OK – MAIL FROM you@yourdomain.com "
- If you receive an error, the e-mail address you are trying to send a message to may be blocked.
- Compose your message. You’ll need to enter a few commands to format and send the message.
- Type
data
and press . - On the next line, type
subject: test
and press twice. Replace “test” with your desired subject. - Type your message. When you’re done, press .
- Type a single to end the message, then press . You should see a message that confirms your message was accepted or queued. This message varies across servers.
- If you see any sort of error message, write it down and contact your e-mail provider.
- Type
- Type
quit
to exit telnet. Press .
EditVideo
EditTips
- The same telnet commands work with any telnet software, even on Linux.
- Some mail services (such as Hotmail) don’t allow users to send e-mail via telnet.[4]
- Some e-mail clients will filter mail sent in this manner to a user’s spam mailbox. If you’re using this method to test your account, make sure you check the destination user’s spam folder for the test message.
- You can also check your mail with telnet. See How to Check Email with Telnet
EditWarnings
- Using this method to send harassing or illegal messages could easily catch up with you. System administrators closely monitor their outbound mail servers.
EditThings You'll Need
- Internet connection
- Telnet client
- The address of a mail server capable of relaying mails.
- Valid email address.
EditSources and Citations
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